Scottish Government published guidance Coronavirus guidance for call centres and customer contact centre environments

The Scottish Government have published guidance for call centre or customer contact centre environments on safe operation during the coronavirus pandemic. It came into effect on the 3 August 2020 and extends until further notice. 

The Scottish Government have worked with employers and trade unions from the contact centre sector to ensure that this guidance is evidence-based, fair and ethical, clear and realistic. 

COVID- 19 Supplementary Q & A for the hospitality industry

Environmental Health Officers in Scotland have prepared a supplementary questions and answers document for hospitality businesses to provide further clarification of the Scottish Government sectoral guidance for COVID-19. They have been prepared in cooperation with industry and the Scottish Government.

Unite human, animal and environmental health to prevent the next pandemic – UN Report

As the COVID-19 pandemic continues to take lives and disrupt economies across the world, a new report warns that further outbreaks will emerge unless governments take active measures to prevent other zoonotic diseases from crossing into the human population, and sets out ten recommendations to prevent future pandemics.

Environmental Health Officers visit locations identified as being linked to the Covid-19 outbreak in Lanarkshire

On Wednesday 22 July First Minister Nicola Sturgeon confirmed in her Coronavirus (COVID-19) update speech that Environmental Health Officers had visited a number of secondary locations with links to COVID-19 outbreak in Lanarkshire, based around the Sitel call centre.

REHIS Food Hygiene Secondary Schools Initiative

The REHIS Food Hygiene Secondary Schools Initiative, which is co-funded by the Institute and Food Standards Scotland, was adapted to be delivered digitally to allow secondary school pupils in Scotland complete the REHIS Elementary Food Hygiene course (SCQF Level 5) through homeworking. This proved to be very welcome and vital for the Home Economics teachers in supporting their pupils during the pandemic lockdown.

Community Training

REHIS Approved Training Centres are cautiously returning to face-to-face training sessions whilst implementing rigorous hygiene and social distancing measures. Many have been waiting patiently until it is safe to return to the ‘classroom’ and it is great to see the Centres starting to take bookings and course registrations coming in to the Institute.   For some learners returning to face-to-face training simply isn’t an option, so with this in mind, the Institute is continuing to allow virtual courses and e-Learning to carry on for the time being.  

Scottish Government publish guidance for the event sector

The Scottish Government have produced guidance for Scotland’s live event sector following the announcement that they have be given the green light to hold drive-in entertainment from Wednesday 22 July.

Live concerts, comedy nights, theatre productions and local bingo events are among the experiences organisers have been ‘reimagining’ right across Scotland.

Highland Council Environment Health Officers and Police Scotland carry out joint patrols in Inverness city centre

Highland Council Environment Health Officers and the Police have been visiting businesses in Inverness city centre in a bid to raise public confidence, demonstrating that the city centre is doing all it can to ensure public safety as lockdown restrictions are eased.

Scottish Government publish additional Sector guidance

As Scotland have moved into Phases 2 and 3 of Scotland's route map the Scottish Government has produced additional guidance for the sectors who are allowed to open.

Hairdressers and Barbers

Hairdressers and barbers re-opened on 15 July.

The guidance also covers services such as beauty salons, spas, indoor photography studios and make-up counters which have been given an indicative opening date of 22 July.

The Public Health Scotland (PHS) Knowledge Services team develop several new pilot current awareness bulletins

Public Health Scotland (PHS) Knowledge Services team have developed a new bulletin for those working in Health Protection, and are also piloting a new Data and Intelligence bulletin, which focuses on topics including artificial intelligence (AI), machine learning, data science, analytics, data visualisation and associated areas.

In addition, they have developed new bulletins which aim to reflect the remit to support Scotland’s Public Health Priorities and have created bulletins to cover each of the six priorities:

REHIS is a registered charity in Scotland, SC009406

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